Purchase Terms

Seller and orders

The seller is MapleLift Equipment, Mississauga, Ontario, Canada, 437-662-6910. No walk-in collection is offered without an appointment. Before payment, confirm the equipment configuration and seller contact details in the order documentation. An order acknowledgement records your request; acceptance and supply arrangements are confirmed directly. If an order cannot be accepted or supplied, applicable paid amounts will be refunded.

Prices and payment

Equipment prices are in Canadian dollars. Applicable taxes are shown before payment. Equipment and freight are separate charges: the equipment payment does not include shipping. Online card payment is available only when the secure payment service is activated. Review and correct your cart before paying. Payment status must be verified with the payment processor; visiting a return page alone is not proof of payment.

Supply, pickup and delivery

Equipment is supplied to order, with a current estimated lead time of approximately two months from confirmation. The agreed timing and configuration are recorded for your order. Free pickup in Mississauga is by appointment after readiness is confirmed. Delivery across Canada can be arranged; freight is separately quoted, accepted and paid before dispatch. An estimate does not remove mandatory remedies for late or non-delivery.

Configuration and use

Confirm load capacity, pallet compatibility, fork dimensions, battery quantity/type, charger, power connection and any options before ordering. Images may show illustrative or optional configurations; the supplied machine must match the confirmed order. Use trained/authorized operators and follow the supplied operating instructions. Ask us before selecting equipment for slopes, rough surfaces, outdoor, wet or cold-store operation; suitability is not assumed.

Warranty and returns

All equipment includes MapleLift’s one-year warranty from confirmed delivery/collection. Wheel replacement is not covered and is charged separately. Human-caused damage is excluded; claims are assessed on cause. See the Warranty and Return & Refund Policy pages. We do not offer used-equipment trial-use returns, while mandatory faulty/wrong-goods and other legal remedies remain available.

Records and rights

Keep your invoice and confirmed order terms. Account warranty periods start only after actual handover is recorded. These terms are subject to applicable law and do not waive rights that cannot legally be excluded. No blanket liability waiver or mandatory private arbitration is imposed by these terms. Order-specific changes must be agreed and recorded.